Privacy Policy
Prism Painting and Services
Effective Date: January 1, 2026
Prism Painting and Services (“Prism Painting,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect, how that information may be used, and the choices available to customers and website visitors.
1. Information We Collect
We may collect information including:
Personal Information
- Name
- Email address
- Phone number
- Property or project address
- Information submitted through estimate, contact, or service-request forms
- Project details
- Photos or files voluntarily submitted by customers
- Communication preferences
- SMS and email consent information
- Payment information where applicable
Website and Device Information
- IP address
- Browser type
- Device information
- Website activity
- Referring pages
- Cookies
- Analytics data
- Similar technical information
Customer Communications
We may maintain records relating to:
- Estimate requests
- Appointments
- Scheduling
- Painting projects
- Restoration projects
- Drywall projects
- Flooring projects
- Home repair inquiries
- Customer support
- Feedback and reviews
2. How We Use Information
Information may be used to:
- Respond to inquiries
- Prepare or coordinate estimates
- Schedule appointments
- Provide requested services
- Communicate regarding projects
- Provide customer support
- Maintain customer and project records
- Process payments where applicable
- Improve website functionality and user experience
- Measure website and marketing performance
- Maintain records of communication consent
- Prevent misuse, fraud, or security issues
- Send marketing communications where appropriate consent has been provided
3. SMS Messaging & Compliance
Customers and prospective customers may voluntarily opt in to receive SMS communications from Prism Painting and Services.
Messages
Messages may include:
- Estimate communications
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Project updates
- Customer support messages
- Follow-up regarding requested services
- Promotional messages where appropriate consent has been provided
Consent
SMS consent must be:
- Voluntary
- Explicit
- Optional
- Not required as a condition of purchasing services
SMS consent checkboxes must NOT be pre-checked.
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply.
Opt Out
Reply STOP at any time to unsubscribe from SMS communications. After sending STOP, the customer may receive a confirmation message. Additional SMS messages should not be sent unless the customer later opts in again.
Help
Reply HELP for assistance. Customers may also contact prismpaintingandservices@yahoo.com or (307) 461-7234.
SMS Privacy Requirement
Mobile information, SMS opt-in data, phone numbers, and consent records will NOT be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to messaging platforms, CRM providers, telecommunications providers, or other operational service providers only as reasonably necessary to deliver communications or provide requested business services. SMS originator opt-in data and consent are excluded from third-party marketing sharing.
4. Information Sharing
Prism Painting and Services does not sell or rent personal information for third-party marketing purposes.
Information may be shared with service providers necessary to operate the business, including:
- CRM providers
- Website providers
- Communications providers
- SMS providers
- Scheduling platforms
- Payment processors
- Analytics providers
- Other vendors necessary to provide requested services
These providers should receive only information reasonably necessary to perform their services. Information may also be disclosed where required by law, court order, legal process, or valid government request, or where reasonably necessary to protect customers, the business, property, legal rights, or security.
5. Data Security
Prism Painting and Services uses reasonable administrative, technical, and organizational measures intended to protect personal information. However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Absolute security cannot be guaranteed.
6. Cookies & Tracking Technologies
The website may use cookies, analytics tools, and similar technologies to:
- Understand website traffic
- Analyze visitor activity
- Improve website functionality
- Remember preferences
- Measure marketing effectiveness
- Improve the customer experience
Visitors may manage cookies through browser settings. Disabling certain cookies may affect website functionality.
7. Your Rights & Choices
Depending on applicable law, customers may request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain information
- Removal from marketing email communications
- Removal from SMS communications by replying STOP
- Withdrawal of future communication consent
Privacy-related requests may be sent to prismpaintingandservices@yahoo.com.
8. Third-Party Links
The website may contain links to external services such as:
- Review platforms
- Social media
- Payment services
- Scheduling providers
- Other third-party websites
Prism Painting and Services is not responsible for the independent privacy or security practices of third-party services. Visitors should review the policies of those services before submitting information.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. The latest version will be posted with the applicable effective date.
10. Contact Us
For privacy questions, contact:
Prism Painting and Services
Hollie Madigan
Phone: (307) 461-7234
Email: prismpaintingandservices@yahoo.com
Mailing Address
PO Box 861
Mills, WY 82644